San Francisco based Eden is an on-demand staffing service for various office tasks. They provide staff to handle even some of the most basic office needs such as office cleaning and ordering of office supplies. However, they also offer a wide range of tech services that vary in degrees from physically installing wireless access points to network installation and A/V support.
Eden is a startup that graduated from the Y-Combinator incubator in 2015. The company has since raised $5 million in venture funding and has since started expanding services from just the San Francisco peninsula to Oakland more recently, with more expansion on the horizon. The company originally started out serving consumers in a similar fashion to that of the more well-known service, TaskRabbit, with on-demand, in-home tech support. However, after recognizing a gap in the market, they pivoted to serving businesses.
While Eden’s business model is similar to that of TaskRabbit, they are not your typical gig-economy startup. None of Eden’s employees are paid as contractors, which is the norm of many on-demand, gig-economy services. All of their “Wizards”, as they call the people they send onsite to perform tasks, are paid on W-2.
There is a lot of debate around gig-economy jobs and whether the people companies like Eden, Uber, and TaskRabbit should be paid on W-2 or treated like independent contractors. Everyone’s personal tax situation will vary, along with benefit needs, but being paid via W-2 is generally considered more beneficial to the employee.
Many of Eden’s Wizards, are part or full-time students. According to a recent Wall Street Journal article, about 10% of Eden’s workforce is made up of students. This is one of the reason companies like Eden are remaking the summer job and helping aspiring tech workers to grow their skills and get exposure to some of the hottest companies in the Bay Area.
Jobs and Fees
While it is not clear what Eden pays their tech-focused Wizards on an hourly basis, they charge businesses a fair hourly rate based on the type of service needed. Most of their tech-focused services fall into the $99/hour range. Their tech-focused roles break down into the following categories:
- Tech Wizard – Someone that can replace basic computer hardware components and is familiar with supporting Windows and MacOS users.
- Network Wizard – This role is a more senior technical person that very knowledgable about networking, potentially with Cisco certifications. They also have a deep understanding of operating systems, potentially with Microsoft or Apple certifications.
- A/V Wizard – This person is solely focused on
You can apply for these tech jobs on Eden’s website.
Eden looks to be a good opportunity for many people with IT skills depending on where they are at in their career. It is great way for students to get side and summer work with a flexible schedule. Eden could also be a great launching point for people interested in getting their first job in the tech industry, or those that have been laid off from their tech job. Finally, they present an interesting opportunity for people that may have more experience and just need some side work, such as the many hungry entrepreneurs in the bay area. You can